Privacy Policy

SolonAI Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2.1 Account Information

• Name and email address
• Account credentials (encrypted)
• Account preferences and settings

2.2 Billing Information

• Billing address
• Payment method (processed securely through Paddle; we do not store credit card numbers)
• Transaction history for accounting purposes

2.3 Usage Data

• Service usage metrics (aggregated)
• Feature usage statistics
• Error logs for diagnostics

2.4 Device Information

• Device fingerprint (for license activation)
• Browser type and version
• Operating system
• IP address (for security only)

3.1 Service Delivery

• Processing your requests and queries
• Storing and retrieving your GrantAi memories
• Authenticating your access
• Maintaining your account

3.2 Billing and Administration

• Processing subscription payments
• Sending invoices and receipts
• Tax compliance

3.3 Service Improvement

• Analyzing usage patterns (aggregated)
• Fixing technical issues
• Developing new features

3.4 Communication

• Service announcements
• Support responses
• Policy updates

GrantAi stores your memories with the following protections:

• SHA-256 Sealing: Each record is cryptographically sealed with a hash
• Timestamps: All records include sealed_at timestamps
• Encryption: Data encrypted at rest and in transit
• Your Control: Export or delete your data anytime

We do NOT use your memory data for AI training or share it with third parties.

5.1 We Do Not Sell Your Data

We do NOT sell, rent, or trade your personal information to third parties.

5.2 Service Providers

We share limited information with:

• Cloud Infrastructure: Secure hosting providers
• Payment Processing: Paddle for billing
• Email Services: For account communications

5.3 Legal Compliance

We may disclose information if required by law or to protect our rights.

• Encryption: TLS 1.3 for data in transit
• Access Controls: Role-based access
• Monitoring: Security threat detection
• Regular Audits: Security assessments

• GrantAi Memories: Retained until you delete them
• Account Data: Deleted within 30 days of account closure
• Billing Records: Retained 7 years for tax compliance

8.1 General Rights

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Export: Receive your data in portable format

8.2 California (CCPA)

California residents have additional rights including the right to know, delete, and opt-out. We do not sell personal information.

8.3 European (GDPR)

EEA residents have rights including access, rectification, erasure, restriction, portability, and objection.

8.4 Exercising Rights

Contact us at support@solonai.com. We respond within 30 days.

SolonAI Inc. is based in the United States. If you access from outside the US, your information may be transferred to the US. We use Standard Contractual Clauses for EEA data transfers.

The Service is not intended for individuals under 18. We do not knowingly collect information from children.

We may update this policy. Material changes will be notified via email at least 30 days before the effective date.