Legal
Refund Policy
Last Updated: June 4, 2026
14-Day Refund Window
SolonAI Inc. offers a 14-day refund window from the date of purchase. If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial purchase.
Request a Refund
Email: support@solonai.com
Subject: Refund Request
Include your account email and order number.
How Refunds Work
- Refund Window: 14 days from the date of purchase
- Processing Time: Refunds are processed within 5-10 business days
- Refund Method: Refunds are issued to the original payment method
- Access: Upon refund, your access to the service will be terminated
After 14 Days
After the 14-day refund window, subscriptions are non-refundable. However, you may cancel your subscription at any time to prevent future charges. See our Cancellation Policy for details.
Before You Subscribe
We encourage you to:
- Use our free trial to evaluate the service before purchasing
- Review our features and documentation
- Contact support with any questions before subscribing
Contact Us
If you have any questions about our refund policy, please contact us at support@solonai.com.
Related policies: Terms of Service · Privacy Policy · Cancellation Policy