Legal

Refund Policy

Last Updated: June 4, 2026

14-Day Refund Window

SolonAI Inc. offers a 14-day refund window from the date of purchase. If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial purchase.

Request a Refund

Email: support@solonai.com

Subject: Refund Request

Include your account email and order number.

How Refunds Work

  • Refund Window: 14 days from the date of purchase
  • Processing Time: Refunds are processed within 5-10 business days
  • Refund Method: Refunds are issued to the original payment method
  • Access: Upon refund, your access to the service will be terminated

After 14 Days

After the 14-day refund window, subscriptions are non-refundable. However, you may cancel your subscription at any time to prevent future charges. See our Cancellation Policy for details.

Before You Subscribe

We encourage you to:

  • Use our free trial to evaluate the service before purchasing
  • Review our features and documentation
  • Contact support with any questions before subscribing

Contact Us

If you have any questions about our refund policy, please contact us at support@solonai.com.